By Susan Brown Faghani
Manager, Marketing and Sales Communication, L-Soft
Life brings its challenges, so many people seek help and hope online – and the impact can be profound. ICORS (Information Center for Online Resources and Services, Inc.), a registered non-profit organization, is in its 16th year of providing support, information and community to people facing disability, family and health issues via LISTSERV discussion groups. Get insights, inspiration and best practices for your communications from the voices of the people behind the lists.
Fast 5 Facts about ICORS
"There's a niche for ICORS in maintaining a private online place where people can connect. For example, for people with rare diseases, the one-in-a-million, they are desperately trying to find anyone who has even heard of it."
– Jasper van Beusekom, ICORS Founder and Director
"When dealing with challenging issues, having a community that can provide support, information, advice and virtual handholding can be life changing. When privacy is important, LISTSERV is superior to other forms of online community."
"We have also been able to provide a home for lists that have lost their hosts, like the Maelstrom support ones, and that fit within our mission. Keeping the Maelstrom support lists running was huge. The benefits of the support received have been invaluable."
"Speaking as a parent of a child with a significant disability, ICORS has been a lifesaver. And we have autistic adults who joined the discussion lists and learned for the first time that there are other people who are like them, telling us 'I never knew there was someone else like me.' But my daughter has grown up knowing there are many people like her. She has grown up in a very different way, thanks to LISTSERV."
– Karen Reznek, ICORS Co-Founder, Director and List Owner
"LISTSERV groups are overseen by real people and not 'bots' or generalized computer-monitored analytics that define what is or is not appropriate content. I believe this makes a LISTSERV group a safer place for its subscribers."
– Nancy Flannigan, FIFTYSOMETHING-WOMEN, List Owner
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