Full technical support, which provides speedy, personal assistance from our support staff is included for the first year, after which technical support can be purchased on an annual basis. Free access to new versions and any bug fixes are included.
Additional services, including training and consulting and our 24x7 technical support service, are available upon request. Please contact your sales representative for more information.
Support for our products and services is available on business days from 9 a.m. to 6 p.m. ET (U.S. Eastern Time) except during L-Soft holidays. View a list of L-Soft holidays.
During normal business hours, we will acknowledge your email inquiry within one hour after receiving it. Our acknowledgment may include the answer to your inquiry, a request for additional information, or a status report regarding the additional time needed for research.
(Only for L-Soft customers with maintenance. Please include Customer ID number in email message. This will help us provide faster service.)
The L-Soft software tune-up is a complimentary and confidential annual technical review for LISTSERV and LISTSERV Maestro customers with current maintenance. The software tune-up is a great way to be certain that you are using email best practices, the latest version of the software and that all your systems are configured for optimal performance.
LISTSERV Maestro Overview Feature Checklist
Operating Systems Hardware Requirements
License Sizes and Pricing Technical Support
Remote Installation Renewal Details
LISTSERV Maestro Demo Request Information
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See Guidelines for Proper Usage of the LISTSERV Trademark for more details.
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